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Customer Advisor
Capita South Africa
About the role As a Customer Advisor you will join a skilled, motivated team delivering market‑leading service to Capita’s customers. You will handle inbound queries, troubleshoot technical issues, an...
About the role We are seeking an Executive to lead quality compliance and process improvement initiatives for our clients in the BPO/ITES sector. The role involves designing new quality control proces...
About the role The successful candidate will join EXL's Collections Team in Cape Town, handling both outbound and inbound calls to customers with overdue accounts. The role aims to secure payments, ar...
About the role Do you thrive on turning new deals into operational success? As a Digital Operations Transition Manager you will lead end‑to‑end business process transition projects across EXL’s global...
About the role EXL is seeking a Customer Service Representative to handle inbound and outbound calls for UK clients from our Cape Town office. The role focuses on delivering fair outcomes and excellen...
About the role The Customer Service Advisor will support member queries for a healthcare client. This full‑time position is based in Cape Town and focuses on delivering accurate information and assist...
About the role Join EXL’s dynamic contact centre in Cape Town as a Customer Service Representative. You will be the first point of contact for policyholders, handling billing transactions, answering i...
Team Leader – Customer Experience
Capita South Africa
About the role We are looking for an energetic Team Leader to head a group of Customer Experience Advisors at Capita South Africa in Cape Town. The role focuses on delivering exceptional digital custo...
Customer Advisor – Full‑Time
Capita South Africa
About the role The Customer Advisor will handle inbound and outbound contacts across multiple channels, ensuring a high‑quality, first‑time resolution experience while meeting KPI targets. Key respons...
Contact Centre Agent – Luxury Cruise Line
Acumen Resources Development (Pty) Ltd.
About the role Join the in‑house team of a prestigious luxury cruise line as a Contact Centre Agent. You will act as the brand’s voice, turning enquiries into confirmed bookings and delivering a premi...
Customer Service Specialist – Umhlanga
The Unlimited
About the role We are looking for a Customer Service Specialist to join our team in Umhlanga. You will be the front‑line brand ambassador, handling live chat, email and claims queries while occasional...
Customer Advisor – Call Centre (Full‑Time)
Capita South Africa
About the role We are looking for a motivated Customer Advisor to join our fast‑paced call centre. You will handle inbound and outbound calls, guide customers through mobile plans, upgrades and retent...
Über die Position Als Customer Success Specialist unterstützen Sie unsere internationalen Online‑Kunden, lösen deren Anliegen und stärken die Markenbindung – komplett im Homeoffice. Hauptaufgaben Entg...
Über die Position Als Customer Success Specialist bist du die zentrale Anlaufstelle für unsere internationalen Online‑Kunden. Du arbeitest vollständig remote und unterstützt Nutzer in Deutsch und Engl...
About the role We are looking for a bilingual Customer Support Specialist who can fluently communicate in both English and French‑Canadian. The role is fully remote and supports warranty claims, gener...
Service Centre Consultant
Absa Group
About the role The Service Centre Consultant will enhance the customer experience for a leading African bank by delivering prompt, professional support across multiple channels. You will act as a key...
About the role The Client Services Manager will lead a call‑centre team delivering high‑quality service to financial intermediaries and end‑clients. The role combines relationship building, team leade...
Remote Appointment Setter
TNW Energy
About the role We are seeking motivated individuals to join our fast‑growing outbound sales team as remote appointment setters. In this position you will engage directly with business owners, spark in...
Outbound Appointment Setter – Remote
Always Be Calling
About the role We are building a high‑performance outbound appointment‑setting team to connect qualified U.S. prospects with licensed financial advisors. As a remote Appointment Setter, you will initi...
About the role Join our TalentPop team as a Bilingual Customer Service Specialist, providing voice and chat support in both Spanish and English. You will be the friendly voice and helpful support that...