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Call Centre Agent (Senior Associate) - Insurance Night Shift
WNS Global Services
About the role WNS, part of Capgemini, is hiring a Call Centre Agent (Senior Associate) for its insurance night shift in Cape Town. The role sits at the heart of customer and agent support, handling i...
Head of Operations, Insurance Night Shift (Contact Centre)
WNS Global Services
About the role WNS, part of Capgemini, is looking for a Senior Group Manager to lead its contact centre operations for an insurance client on a night shift. The role goes beyond meeting targets: it bu...
French Speaking Customer Service Agent
WNS Global Services
About the role WNS Global Services manages and operates business processes for leading global organizations, custom-designing and running more than 400 processes as an extension of its clients' enterp...
Call Centre Agent (Senior Associate) - Collections
WNS Global Services
About the role WNS, part of Capgemini, is hiring a Senior Associate Collections agent in Cape Town. The role sits at the heart of collections work, handling inbound and outbound calls and written comm...
Collections Team Leader – Voice
WNS Global Services
About the role WNS, part of Capgemini, is hiring a Collections Team Leader for its UKH Collections Voice team in Cape Town. The role leads a team of Customer Service Associates handling debt collectio...
Senior Outbound Sales Specialist (Remote)
nexforduniversity
About the role Nexford is hiring a Senior Outbound Sales Specialist for a 100% remote, full-time contractor position based in South Africa. The role is phone-first and consultative, managing inbound a...
About the role PJI Law, a fast-growing boutique law firm based in the Washington, DC area, is looking for a fully remote Lead Client Care Specialist to lead a team of Client Care Specialists. The role...
About the role PJI Law, a fast-growing boutique law firm based in the Washington, DC area, is hiring a fully remote Client Care Specialist to act as the first point of contact for callers. No legal ex...
Group Manager - WFM
WNS Global Services
About the role WNS Global Services is looking for a Group Manager - WFM in Cape Town to manage its Planning team and all aspects of short- to medium-term planning, including forecasting, scheduling an...
Junior Quality Manager - Call Centre
WNS Global Services
About the role WNS South Africa, a business process outsourcing provider operating since 2003, is looking for a Junior Quality Manager in Cape Town. The role leads a team of quality assessors who prov...
Team Leader - Travel Call Centre (Sabre) Night Shift
WNS Global Services
About the role WNS Global Services is looking for a professional, high-performance Team Leader to lead a team of agents in its Sabre-based travel call centre on night shift. The role creates a custome...
Customer Service Agent – Financial Services
WNS Global Services
About the role WNS Global Services, a global Business Process Management provider with a strong presence in South Africa, is hiring a Customer Service Agent for its financial services unit in Cape Tow...
Subject Matter Expert - Insurance
WNS Global Services
About the role WNS Global Services, a global Business Process Management provider with a strong presence in South Africa, is looking for a Subject Matter Expert in Insurance in Cape Town. The role sup...
Senior Quality Manager
WNS Global Services
About the role WNS Global Services is looking for a Senior Quality Manager in Cape Town to lead its quality function for a client. The role is responsible for delivering the best possible customer exp...
Call Center Agent - Insurance
WNS Global Services
About the role WNS Global Services, a global Business Process Management company with a presence in South Africa since 2003, is hiring a Call Center Agent for its insurance campaign in Durban. The rol...
Team Leader - Call Centre, Durban
WNS Global Services
About the role WNS Global Services, a global Business Process Management provider with a strong presence in South Africa, is hiring a Team Leader in Durban. The role leads, coaches, develops, motivate...
Customer Service Team Manager – Financial Services
WNS Global Services
About the role WNS Global Services, a global Business Process Management (BPO) provider, is hiring a Customer Service Team Manager for its Financial Services team in South Africa. The manager leads th...
Real Time Analyst - WFM
WNS Global Services
About the role WNS Global Services is looking for a Real Time Analyst for its Workforce Management (WFM) team in Cape Town. The role manages real time and/or intraday staffing so that the right number...
Quality Manager
WNS Global Services
About the role WNS Global Services is looking for a Quality Manager in Cape Town to lead a team of quality managers and their teams so that the department's strategic goals are delivered to all stakeh...
Assistant Manager - Operations, Business Collections
WNS Global Services
About the role WNS South Africa, a Business Process Outsourcing (BPO) provider operating since 2003, is looking for a professional, high-performing Assistant Manager to lead a team of Senior Associate...