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Senior Associate - Customer Service
WNS Global Services
About the role A Customer Service position is available for the UK market at WNS Global Services' Durban offices. The role centres on handling high-volume customer enquiries, resolving issues and prom...
Team Leader - Inbound
WNS Global Services
About the role WNS Global Services, a global Business Process Management company with a strong presence in South Africa, is hiring a Team Leader for its Inbound team in Claremont. The role leads and e...
Team Leader - Collections, Utilities Contact Centre
WNS Global Services
About the role WNS Global Services is hiring a Team Leader for its Collections team in the Utilities Contact Centre in Cape Town. The role leads a team of Senior Associates to build a customer-centred...
Inbound Call Center Agent - Durban
WNS Global Services
About the role WNS Global Services, a global Business Process Management company with a strong presence in South Africa, is hiring an Inbound Call Center Agent in Durban. The main objective is to iden...
Collections Agent - Utilities Contact Centre
WNS Global Services
About the role WNS Global Services is looking for a Collections Agent for its Utilities Contact Centre in Cape Town. The main purpose of the role is to speak to customers with an outstanding balance,...
Call Center Agent - Travel
WNS Global Services
About the role WNS Global Services, a global Business Process Management provider with a strong presence in South Africa, is hiring a Call Center Agent for its travel business in Century City, Cape To...
Team Leader - Insurance Call Centre (US Hours)
WNS Global Services
About the role WNS South Africa is looking for a professional, high-performance Team Leader to lead a team of agents in its insurance call centre covering US hours. The role creates a customer-centric...
Process Trainer - Insurance Contact Centre (US Hours)
WNS Global Services
About the role WNS South Africa is looking for a Process Trainer for its Insurance Contact Centre covering US hours. The role supports the customer service team while building a positive, people-focus...
Workforce Management Scheduler
WNS Global Services
About the role WNS South Africa is looking for a WFM Scheduler in Cape Town. The resource creates schedules based on forecast and actual trends, improves resource efficiency and supports real-time tea...
German-Speaking Customer Service Agent
WNS Global Services
About the role WNS Global Services manages and operates business processes for leading global organisations, custom-designing, implementing and operating more than 400 processes as an extension of its...
Arabic Speaking Customer Service Agent
WNS Global Services
About the role WNS Global Services manages and operates business processes for leading global organizations, custom-designing and running more than 400 processes as an extension of its clients' enterp...
Dutch-Speaking Customer Service Agent
WNS Global Services
About the role WNS Global Services manages and operates business processes for leading global organisations, custom-designing and running more than 400 processes as an extension of its clients' enterp...
Customer Service Agent
WNS Global Services
About the role WNS Global Services, a global Business Process Management (BPO) provider, is hiring a Customer Service Agent in Durban. The agent handles high-volume customer enquiries, escalates issue...
General Manager - Operations (BPO)
WNS Global Services
About the role WNS South Africa, a Business Process Outsourcing (BPO) provider with eight delivery centres across the country and more than 4,000 employees, is looking for a General Manager - Operatio...
Contact Center Advisor : Operations
WNS Global Services
About the role WNS South Africa, part of WNS (Holdings) Limited, a global Business Process Management leader, is hiring a Contact Center Advisor in Cape Town. The role involves handling incoming calls...
Team Leader - Travel Industry
WNS Global Services
About the role WNS South Africa, part of the global Business Process Management group WNS, is hiring a Team Leader in Cape Town. The role involves managing a team of agents in the travel industry, wor...
Customer Service Agent - Airline Campaign
WNS Global Services
About the role WNS South Africa, part of the global Business Process Management group WNS, is hiring a Customer Service Agent for its Airline campaign. The agent handles phone transactions in the airl...
1st Line Audit Support Agent
WNS Global Services
About the role WNS South Africa, a Business Process Outsourcing provider operating since 2003, is hiring a 1st Line Audit Support Agent in Cape Town. The role involves conducting audits on a daily bas...
Assistant Manager - Workforce Management (WFM)
WNS Global Services
About the role WNS, part of Capgemini, is looking for an Assistant Manager - Workforce Management (WFM) to join its fast-paced BPO environment in Cape Town. The role sits at the heart of the operation...
Call Centre Agent (Senior Associate) - Airlines Night Shift
WNS Global Services
About the role WNS, part of Capgemini, is hiring a Call Centre Agent (Senior Associate) for its airline night shift in Cape Town. You will act as the friendly voice behind the airline, handling inboun...