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This job expired on 30/09/2026. It no longer accepts applications.
Director of Engineering & Customer Success
Career Minded · Sandton
Job description
About the role
A leading global payments technology organisation is seeking an experienced Director of Engineering & Customer Success to lead a combined team of engineering and customer success professionals. The role blends technical leadership, software engineering, customer implementation and commercial delivery.
Key responsibilities
- Lead and develop a team of 12+ engineering and customer success professionals.
- Oversee software engineering, embedded payment solutions, integrations and technical delivery.
- Manage customer implementations, UAT, go‑live and post‑deployment support.
- Act as senior technical escalation point for key banking and enterprise customers.
- Partner with Sales on solution design, proposals and new business opportunities.
- Drive engineering best practices, processes and continuous improvement.
Required profile
- 10+ years of experience in software engineering, technical delivery or engineering leadership.
- Proven experience managing engineering/technical teams of 10+ people.
- Strong customer‑facing experience in payments, FinTech, banking or enterprise technology.
- Bachelor’s degree in Computer Science, Engineering or a related field.
Required skills
- Software development (including embedded systems and networking).
- Jira and Jenkins (or similar engineering tools).
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Career Minded
Sandton