Receptionist (Front Desk & Switchboard)

About the role

The Receptionist will be the first point of contact for visitors and callers, providing professional switchboard and front‑desk services for Invest SA within the GGDA group. The role supports executives and staff with administrative tasks and ensures a tidy, welcoming reception area.

Key responsibilities

• Manage switchboard operations, answer calls, route them appropriately and take messages.
• Handle visitor registration, direct guests to meeting rooms, arrange parking and ensure compliance with building safety rules.
• Maintain a tidy reception area and coordinate deliveries to the correct departments.
• Provide secretarial and clerical support, including meeting‑room bookings, calendar management and travel arrangements for senior managers.
• Draft and edit correspondence, reports and presentations on behalf of senior staff.
• Update quarterly contact lists and support the preparation of department and sub‑committee documents.

Required profile

• Matric Certificate or secretarial qualification.
• At least 1 year of front‑desk and switchboard experience.
• Strong verbal communication, ability to work under pressure and prioritize tasks.
• High standard of ethics, integrity and customer‑service orientation.
• Dependable, detail‑oriented and a positive team player.

Required skills

• Computer literacy.
• Proficiency in MS Office.
• Telephony management and telephone etiquette.