Office Manager

About the role

The Office Manager provides comprehensive administrative support to the sales function and is responsible for the overall operation of the office, including facilities, security and event coordination.

Key responsibilities

• Provide secretarial support to the sales team, manage diaries, schedule meetings and coordinate appointments.
• Prepare sales reports, quotations, proposals and process orders, invoices and follow‑up payments.
• Maintain the customer database (CRM) and handle incoming calls, emails and client enquiries.
• Oversee facilities management, supervise service providers such as cleaning, HVAC, plumbing and security contractors.
• Administer access‑control systems, facial‑recognition cameras and daily security reporting.
• Organise monthly meetings, corporate events and coordinate logistics for travel and accommodation.
• Develop and maintain administrative systems, automated alerts and accurate documentation.
• Support onboarding and training of new office staff and streamline workflows.

Required profile

• Matric / Grade 12 certificate; office administration diploma is advantageous.
• 3‑5 years experience in sales secretarial, PA or office administration roles.
• Prior experience in facilities or office operations management is a plus.
• Valid driver’s licence and own transport.

Required skills

• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Experience with CRM systems.
• Knowledge of access‑control and CCTV/facial‑recognition security systems.