Maintenance Generalist

About the role

Mount Nelson, a Belmond hotel in Cape Town, is looking for a Maintenance Generalist. The role keeps the hotel's facilities and equipment in perfect condition so that guests receive a consistent luxury experience. It is a full-time position.

Key responsibilities

• Carry out upkeep and repair tasks inside and outside the hotel premises
• Keep facilities in perfect condition through regular maintenance work
• Maintain the building structure and the aesthetics and décor of guest and back-of-house areas
• Complete job orders on time and resolve guest complaints promptly
• Treat guests, employees and outside contacts with integrity and professionalism
• Help with other departmental and hotel duties as assigned by management
• Use and maintain hand tools and basic light machinery
• Suggest improvements to existing systems and procedures
• Follow through on requests until guests are satisfied and communicate progress and concerns clearly
• Work according to hotel standards and quality assurance and departmental standards

Required profile

• Great attention to detail and very organised
• Good communication skills
• Basic math skills

Required skills

• Knowledge of painting materials, including how to select, mix and apply them
• Knowledge of hardware tools and power equipment
• Basic understanding of electrical, plumbing or HVAC systems
• Ability to plan and carry out repairs with hand and power tools
• Ability to diagnose machinery and equipment faults
• Basic knowledge of routine preventative maintenance

What we offer

• Competitive basic salary and benefits
• Loyalty and recognition rewards programmes
• Employee assistance and wellness programmes
• Opportunities to learn and grow within the hotel