Front Office Coordinator

About the role

This position manages the front office operations so that clients, visitors and callers receive a welcoming, professional and efficient welcome. As the main point of contact for the business, the coordinator oversees reception services, visitor management, hospitality coordination and daily administrative support, keeping the workplace organised and client-ready. It is a permanent role based in Kloof, Durban.

Key responsibilities

• Manage the reception area and act as the first point of contact for clients, visitors and callers.
• Coordinate client hospitality, meeting room readiness, refreshments and related support for meetings.
• Provide administrative support such as room bookings, deliveries, office supply tracking, records maintenance and facilities escalations.
• Support the coordination, preparation and hospitality logistics of company functions and internal events.
• Coordinate daily housekeeping standards across shared spaces so the workplace stays clean, stocked, safe and presentable.

Required profile

• A relevant certificate or qualification in Office Administration, Business Administration, Reception or a related field.
• Previous experience in a reception, front-of-house or office administration role.
• Background in a professional services, financial services or corporate environment.
• Strong client-service orientation, with professional written and verbal communication.
• Proven organisational ability, attention to detail and accuracy, and the ability to manage several priorities, work independently and stay calm under pressure.

Required skills

• Proficiency with standard office equipment, switchboards, printers, scanners and photocopiers.
• Working knowledge of Microsoft Office Suite.
• Familiarity with electronic filing systems, shared calendars, digital communication tools and meeting-room booking platforms.

What we offer

• Medical aid.
• Gap cover.
• Provident fund.