This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Agent
ExecutivePlacements.com · Johannesburg
Job description
About the role
We are looking for a well‑spoken Customer Service Agent to join our logistics team in Johannesburg. The role starts in mid‑July 2026 and operates in a hybrid model, combining office and remote work.
Key responsibilities
- Handle quote requests while protecting profit margins.
- Manage end‑to‑end bookings, providing customers with updates and required documentation.
- Generate accurate invoices and cost calculations within a 24‑hour KPI.
- Apply solution‑selling and cross‑selling techniques for company products.
- Ensure compliance with Australian Customs regulations.
Required profile
- Minimum 2 years of freight forwarding experience.
- Proven exposure to quoting, booking, invoicing, and operational processes.
- Excellent verbal communication and customer‑service skills.
- Flexibility to work varied hours as needed.
- Ability to work in a hybrid environment.
Required skills
What we offer
- Hybrid work arrangement.
- Opportunity to develop within a growing logistics operation.
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ExecutivePlacements.com
Johannesburg
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