Laundry Junior Team Leader

About the role

Mount Nelson, a Belmond hotel in Cape Town, is hiring a Laundry Junior Team Leader. The role sits within a team that delivers immersive guest experiences and focuses on high standards of cleanliness, hygiene and comfort, using resources effectively to support organisational profitability.

Key responsibilities

• Keep management informed about all aspects of laundry operations during a shift.
• Maintain the highest standards of cleanliness, hygiene and comfort for guest satisfaction.
• Manage the inventory of supplies, linen and equipment efficiently.
• Assist in monitoring and controlling the consumption of laundry chemicals.
• Plan and implement preventive maintenance and cleaning schedules for laundry machinery and equipment.
• Assist laundry management in monitoring staff productivity.

Required profile

• Experience providing exceptional guest service in a fast-paced environment.
• Friendly and attentive, able to answer guests' questions.
• Strong communication skills with guests and staff.
• Previous experience in a similar role with good knowledge of staff and time management.

Required skills

• Knowledge of stain treatments.
• Knowledge of industrial cleaning equipment and products.

What we offer

• Competitive basic salary.
• Loyalty and recognition rewards programs.
• Employee assistance and wellness programs.
• Opportunities to learn and grow with colleagues in the industry.