Front Office Intern

About the role

Hyde Johannesburg Rosebank, a lifestyle hotel brand described as a festival-inspired food lovers' destination with 131 rooms, is looking for a Front Office intern. The intern learns from colleagues, takes part in development opportunities including job shadowing, and assists the team and other departments with clerical and ad hoc tasks.

Key responsibilities

• Perform clerical duties as assigned by a manager or supervisor
• Process data entry
• Attend to guest requests and inquiries courteously and efficiently, and respond promptly to service requests
• Acknowledge guests politely and use the correct forms of address
• Handle equipment, tools and machinery with care, and report accidents or damage immediately
• Report or hand in guest property left in rooms, and leave work areas clean and tidy

Required profile

• Tertiary qualification in hospitality or tourism
• Ability to communicate effectively in English and other official languages
• Dedication to high standards, integrity, and the ability to work safely under pressure

Required skills

• Fair user of Microsoft Office applications

What we offer

• The chance to join an international, fast-growing group
• A competitive package and plenty of development opportunities