Associate - Human Capital Operations

About the role

PwC is hiring an Associate in Human Capital (HC) Operations in Johannesburg. The role supports the effective and efficient management of human capital processes, keeps confidential staff data accurate, and facilitates smooth HC administration. It involves HR operations administration, controls and payments support, and graduate recruitment assistance.

Key responsibilities

• Maintain and update employee records in Workday and other HC systems, and create requisitions and process hires in Workday
• Handle action requests received via Service Now and resolve stakeholder queries
• Validate data daily in Workday, Neptune and other systems, and run regular data clean-ups
• Draft and manage employment letters, promotion letters, bursary contracts, statements of work and master agreements, and confirm employment by telephone
• Coordinate new joiner onboarding, issue provident fund forms and assist recruitment by arranging candidate assessments and MIE verifications
• Process invoices from MIE for payment and support student vacation work payments
• Support graduate recruitment: screen CA(SA) applications on Neptune, send interview booking forms, issue employment contracts and update intake trackers
• Contribute to process improvements and stay informed on employment law changes and data privacy requirements

Required profile

• Diploma or equivalent in Human Resources, Business Administration or a related field
• Minimum 3+ years' experience in HC administration, HC operations or related roles
• Experience supporting graduate recruitment and payroll/payment processing is advantageous
• Solid knowledge of HC processes, policies and compliance requirements

Required skills

• Proficiency in MS Office (Excel, Word), Google Suite, Workday, Service Now (SNOW) and Neptune; familiarity with MIE systems strongly preferred
• Analytical skills with experience handling HC metrics and operational data
• Attention to detail, organisation, time management and ability to work under pressure