Administrator Learnership – Customer Management (NQF Level 5) – Disabled Candidates

About the role

This 12‑month Administrator Learnership provides a nationally recognised National Certificate in Customer Management (NQF Level 5, SAQA ID 96099). It is designed exclusively for persons living with disabilities who want hands‑on experience in corporate administration and technical customer support within a healthcare‑focused organisation.

Key responsibilities

• Deliver professional customer support via telephone and email.
• Respond to enquiries, resolve issues promptly and capture accurate customer data.
• Maintain and update customer records, prepare reports and manage documentation.
• Support internal departments with customer‑related administrative tasks.
• Uphold company policies, quality standards and service excellence.

Required profile

• Matric (Grade 12) or equivalent entry‑level tertiary qualification.
• South African citizenship.
• Eligibility under Employment Equity criteria for Persons Living with Disabilities, with supporting documentation.

Required skills

• Excellent verbal and written communication.
• Professional telephone and email etiquette.
• Strong organisational abilities and attention to detail.
• Good computer literacy, particularly Microsoft Office.

What we offer

• Structured on‑the‑job training and mentorship.
• Exposure to corporate administration and technical support functions.
• Monthly stipend of R6 000.