Admin Controller - Medical Equipment Operations

About the role

A growing medical equipment operation in Belville, Cape Town is looking for an Admin Controller to support its day-to-day execution of scheduling, asset tracking and client services. The role suits an organised professional who takes full ownership of operational administration while keeping strong commercial acumen and compassionate customer engagement. It works under the guidance of management and business owners.

Key responsibilities

• Execute daily medical aid billing and process customer quotes and invoices for private clients and medical aid schemes
• Manage daily receipts, handle rental contract administration and keep accurate manual and electronic filing systems
• Follow up on outstanding account queries and statements to support revenue collection
• Oversee daily equipment tracking, manage equipment availability per installer location and liaise with installers about ongoing maintenance
• Take ownership of the six-monthly stock take and maintain operational summary reports and schedules
• Answer telephone calls professionally, manage incoming emails and keep communication flowing between management, agents, suppliers and customers
• Maintain compliance standards, protect patient and client information confidentiality and keep company mobile devices online daily

Required profile

• Previous experience with medical aid scheme billing procedures
• 5 years of experience in a similar administrative or operational controller role