Accounts Receivable Collections Specialist (Management Trainee)

About the role

Genpact is recruiting an English-speaking Accounts Receivable Collections Specialist as a Management Trainee, working on site in Johannesburg. The role covers proactive collection of overdue customer accounts, account reconciliation and dispute resolution, and reporting on AR ageing and collection forecasts.

Key responsibilities

• Proactively manage collection of overdue customer accounts in line with company credit policies and contractual terms.
• Carry out detailed account reconciliations to ensure accurate payment allocation and resolve disputes.
• Investigate and resolve queries on invoices, short payments, credit notes and disputed transactions.
• Prepare and maintain AR ageing reports, collection forecasts and risk assessments.
• Work with internal stakeholders such as Sales Operations and Customer Service to speed up issue resolution.
• Document all collection activity and support audit requirements.

Required profile

• Degree in Accounting, Commerce, Economics or Finance, or a Master's in Finance.
• Proficiency in English (C2).
• Knowledge of accounting, accounts receivable collection and collections management.

Required skills

• Accounting and accounts receivable (AR) management.
• Cash application and collections management.
• Banking and capital markets knowledge.

The position is listed as regular, hybrid and standard shift (South Africa time zone). Proof of education may be requested during recruitment, and Genpact does not charge fees to apply.