Front Line Manager - F&A - AP 4B

About the role

Genpact is looking for a Front Line Manager for Accounts Payable (AP) in South Africa, working in a hybrid setting with a standard shift. The role leads an AP team covering vendor master maintenance, purchase order management, procurement issue resolution and/or invoice processing, invoice issue and hold resolution, and AP-related reconciliation.

Key responsibilities

• Lead the AP team and conduct interviews, integrating new joiners into the team.
• Build an effective team with an inspiring environment and open communication culture.
• Set team priorities, behaviours and deliverables, and establish clear expectations and KPIs.
• Monitor team performance, report on metrics and give regular feedback and performance evaluations.
• Support team members with development plans and career mentoring.
• Build working relationships with sourcing and business finance partners.
• Act as the main point of contact for country/regional business controllers, sourcing partners and buyers on complex issues.
• Drive migrations, process stabilisations and improvements with manager/PM support.

Required profile

• Bachelor's degree in Accounting, Commerce, Economics or Finance, or a Master's in Finance.
• Accounts Payable certification (F-Tec).
• Proficiency in English (C2 level).
• Fixed-term position ending 30 December 2027.

Required skills

• Accounting and Accounts Payable processes
• SAP ERP Central Component (SAP ECC)
• Cora APFlow and Torch browser
• Procurement operations and vendor management
• Business analysis, stakeholder management and people leadership