Senior Associate - Banking and Capital Markets Operations

About the role

Genpact is hiring a Senior Associate for its Banking and Capital Markets (BCM) Core Operations team. The role supports day-to-day operational activities, ensuring accuracy and timeliness, and is based in South Africa on a standard work shift.

Key responsibilities

• Support daily operational activities within Banking and Capital Markets, ensuring accuracy and timeliness.
• Assist in processing transactions, reconciliations and reporting tasks according to defined procedures.
• Monitor operational risks and escalate issues in line with compliance and control guidelines.
• Coordinate with internal teams to ensure smooth execution of core operational processes.
• Maintain documentation and records related to operational activities and controls.
• Take part in periodic reviews and support audit-related activities as required.
• Stay informed about basic regulatory requirements and operational updates relevant to BCM.

Required profile

• Degree in Commerce, Economics, Finance, Business Administration or Business Analytics.
• Certifications such as CAMS, CFP, CFE, CRISC, CORP or others listed.
• English at upper-intermediate level (B2).

Required skills

• Account maintenance, cash application, credit underwriting, fraud disputes and investigations, loan servicing, personal and retail banking, risk management and wealth management.

What we offer

• A career path with hands-on experience, mentorship and learning opportunities.
• The chance to work on AI-powered transformation projects with global enterprises.