Specialist - BCM Core Operations

About the role

Genpact is looking for a Specialist in Banking and Capital Markets (BCM) Core Operations. The role manages and supports core operational processes in banking and capital markets, coordinating key activities such as transaction processing, reconciliations and reporting, while monitoring operational risks and supporting compliance and audit reviews.

Key responsibilities

• Manage and support core operational processes within Banking and Capital Markets, ensuring efficiency and compliance with industry standards.
• Coordinate execution of key activities across banking operations, including transaction processing, reconciliations and reporting.
• Monitor operational risks and contribute to mitigation strategies aligned with regulatory and internal control frameworks.
• Collaborate with cross-functional teams to integrate operational processes across banking and capital market functions.
• Help develop and refine standard operating procedures, documentation and control mechanisms.
• Support periodic reviews and audits of operational processes to ensure adherence to compliance and risk protocols.
• Stay informed on industry trends, regulatory updates and best practices for banking operations and capital markets.

Required profile

• Degree in Commerce, Economics, Finance, Business Administration or Business Analytics.
• Certifications such as CAMS, CCO, CFP, CRISC or CRP.
• Upper-intermediate English (B2).

Required skills

• Account maintenance, cash application, credit underwriting, fraud disputes and investigations, loan servicing, personal and retail banking, wealth management and risk management.
• Banking capital markets knowledge.

The position is based in South Africa, is a regular office role with a standard work shift, and is open to remote work.