Switchboard Operator
eThekwini · Durban
Job description
About the role
eThekwini's Finance Department is hiring a Switchboard Operator (grade 05) within its Internal Control Directorate, Internal Control and Business Systems Division, based in Durban. The operator runs the department's switchboard and handles incoming calls.
Key responsibilities
- Operate a large PEBX switchboard system and receive, screen and transfer calls to the appropriate department or delegate.
- Record details of private or business trunk calls on schedule.
- Maintain and update internal directories, recording all details on a file-fax.
- Maintain and update the stop order control and keep alphabetical copies of stop orders by department.
Required profile
- Grade 12 (NQF Level 4) or equivalent.
- 6 months of relevant experience.
Required skills
- Computer literacy.
- Competencies include oral communication, organisational awareness, problem solving, use of technology, data processing and analysis, service delivery orientation, interpersonal relationships, cognitive ability, learning orientation and team orientation.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in South Africa.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 2 hours ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
eThekwini
Durban