Service Technician - Cranes and Hoists

About the role

Konecranes, a global leader in material handling solutions, is hiring a full-time Service Technician in Durban. The technician performs preventive maintenance, inspections, corrective maintenance, retrofits, crane installation or commissioning at customer sites. Activities legally reserved for competent persons are carried out by qualified electricians and/or Lifting Machinery Inspectors.

Key responsibilities

• Perform inspections, maintenance and repairs on cranes and hoists at varied customer locations, as directed.
• Carry out a post-repair audit, document that safety features are functional or attach a deficiency tag, and write a Safety Notification for any safety concerns.
• Advise the customer on repair options and inform the service office of actions needed to sell or complete repairs.
• Discuss repair and safety issues and recommendations for improving material handling applications before leaving the site, and complete quotations.
• Complete and sign off electronic documentation using company digital tools, generate service leads and submit service reports accurately and on time.
• Maintain regular contact with the service office and planner, keep company equipment and vehicles in good order, and follow all safety rules and OHS legislation.

Required profile

• Millwright or electrical trade qualification.
• 5 years of field service experience.
• LMI registered at ECSA is an advantage.
• Medically fit, with no WAH or heat stress restrictions.

Required skills

• Working technical knowledge of cranes.
• SHEQ knowledge and understanding of its legislation.
• Excellent computer literacy, including Microsoft Office.