Senior Content & Communications Manager

About the role

This senior position is based in South Africa and operates in a flexible remote environment. You will shape and elevate a global communication ecosystem across brand, product marketing, editorial content, website messaging and social channels, driving market positioning and commercial growth.

Key responsibilities

• Own and continuously improve the multi‑channel content and communication strategy across product marketing, brand communications, editorial content, website messaging, social media, case studies, newsletters, presentations and other customer‑facing materials.
• Develop content roadmaps, define priorities, manage communication calendars and ensure execution aligned with business objectives.
• Create, edit and optimise high‑quality communication materials while maintaining a strong brand voice and editorial standards.
• Translate technical product information into clear, compelling narratives that support product marketing initiatives.
• Collaborate with product, marketing, sales, partnerships, design, SEO and external agencies to ensure alignment across all channels.
• Maintain and improve website communication quality, review messaging, update content and support conversion‑focused landing pages.
• Oversee PR communication activities, review materials, ensure positioning alignment and maintain quality standards.
• Coordinate social media communication efforts, review content and ensure consistent messaging across platforms.
• Apply SEO and content optimisation principles while preserving editorial authenticity.
• Research industry trends, competitor strategies and emerging communication formats, including AI‑assisted workflows, to continuously improve practices.
• Establish organised content operations through tracking systems, reporting structures, workflows and cross‑functional coordination processes.

Required profile

• Proactive communication leader with strong industry knowledge.
• Excellent writing skills and the ability to translate complex product information into impactful communications.
• Demonstrated ability to manage multiple initiatives independently in a remote environment.
• Strong collaboration skills across product, marketing, sales, design and external partners.
• Strategic thinker who can align content initiatives with commercial growth objectives.

Required skills

• SEO
• Content optimisation