Senior Administrative Officer – Information Management

About the role

The Western Cape Department of Health and Wellness is seeking a Senior Administrative Officer to lead information management activities. The role is full‑time and focuses on supporting, monitoring and improving the department’s health data systems and reporting processes.

Key responsibilities

• Assist with operational planning and project management for the information management component.
• Develop and implement information policies, data collection tools, definitions and SOPs in line with national and provincial requirements.
• Monitor compliance with information management processes, produce health management and data‑quality reports, and present data to senior management monthly.
• Liaise with health data providers to verify, validate and maintain accurate data, respond to ad‑hoc queries and ensure timely data submission.
• Conduct data audits, test new or enhanced information systems and act as system controller for ECCR, Clinicom and ECM.

Required profile

• National Diploma (NQF 6) or equivalent.
• Relevant experience in information management within a health‑care setting.
• Valid Code B/EB driver’s licence and willingness to work overtime when required.
• Strong analytical, numerical and report‑writing abilities.
• Good leadership, interpersonal and communication skills in English.

Required skills

• Advanced proficiency in MS Office (Word, Excel, PowerPoint).
• Familiarity with health information systems such as SINJANI, DHIS, Clinicom, ECCR and ECM.
• Data‑quality auditing and compliance monitoring.