Retail Assistant – Customer Service & Sales
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Job description
About the role
We are looking for a Retail Assistant to ensure the store runs smoothly and delivers an inspiring, personalised experience to every customer. You will be responsible for staffing the shop, maintaining visual standards and driving sales through motivated team leadership.
Key responsibilities
- Staff the store according to agreed schedules and manage operational activities.
- Create a welcoming, inspirational experience for customers and drive sales targets.
- Maintain visual merchandising standards and a clean, fully replenished sales floor.
- Manage stock levels, losses and shrinkage, and ensure correct pricing and signage.
- Follow point‑of‑sale and banking procedures and uphold store policies.
Required profile
- Matric (Grade 12) or equivalent qualification.
- Minimum two years’ experience supervising a small retail team.
- Passion for cosmetics, beauty and skincare products.
- Strong customer‑service orientation and hands‑on work ethic.
- Ability to work flexible schedules and stand for long periods.
Required skills
- Excel (basic proficiency).
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