Reservations / Bookings Co‑ordinator – Cape Town

About the role

We are looking for a Reservations / Bookings Co‑ordinator to join our unique, up‑market hospitality establishment in Cape Town. The role supports the city’s tourism flow by handling guest reservations, coordinating bookings and delivering a high‑quality front‑office experience that reflects our commitment to excellence.

Key responsibilities

• Process and manage reservations and bookings for up‑market guests.
• Enter reservation details accurately into the booking system.
• Provide front‑office assistance, responding promptly to guest inquiries.
• Coordinate with housekeeping and other departments to confirm booking requirements.
• Maintain up‑to‑date records and follow established procedures consistently.

Required profile

• Energetic, friendly and well‑spoken.
• Confident and able to work under the pressures of a busy tourism environment.
• Young professional at junior level with prior front‑office experience.
• Strong ability to follow directions accurately on first attempt.
• Committed to delivering the best guest experience.

Required skills

What we offer

• Competitive compensation package.
• Opportunity to work in Cape Town’s vibrant tourism sector.
• Experience within a high‑standard hospitality environment.