Receptionist

About the role

Pepkor Speciality is looking for a passionate, energetic and customer-focused Receptionist to join its team in the Western Cape. The role creates a positive first impression for visitors, clients and employees through a professional and welcoming reception experience. The position is full-time.

Key responsibilities

• Manage all incoming calls via the switchboard and direct them to the right departments or people.
• Greet and assist visitors professionally, ensuring a pleasant first impression.
• Maintain the reception area so it stays neat, tidy and welcoming.
• Schedule appointments and meetings and coordinate room bookings for employees and clients.
• Handle daily administrative tasks such as sorting mail, dealing with deliveries and managing office supplies.
• Build and maintain good relationships with employees, visitors and clients.
• Check that office equipment such as phones and printers works properly.
• Work with other departments to keep communication and coordination effective.

Required profile

• Diploma in Secretarial/Office Administration or equivalent.
• At least 2-3 years of experience managing and operating a busy switchboard in a corporate setting.
• Own vehicle is essential because the office building opens and closes.
• Ability to work independently and handle confidential information discreetly.

Required skills

• Proficiency in Google Suite or Microsoft Office.
• Excellent English verbal and written skills; a second official language is an advantage.
• Strong telephone etiquette, time management and organisational skills.