Receptionist – Administrative Support

About the role

We are looking for a friendly and professional Receptionist to be the first point of contact for visitors, callers, and patients. The role is focused on clerical and administrative support within a reception area, with no clinical responsibilities.

Key responsibilities

• Greet and welcome patients, clients, and visitors with a positive demeanor.
• Answer telephone calls, take messages, and forward calls as needed.
• Check‑in visitors, maintain the sign‑in log, and direct or escort them to the appropriate locations.
• Handle incoming and outgoing mail and manage courier services.
• Schedule appointments, maintain meeting‑room bookings, and keep the reception area tidy.
• Maintain confidentiality of resident and patient information, reporting any suspected breaches.
• Perform other assigned clerical duties.

Required profile

• Minimum high school diploma or GED.
• Previous experience in an administrative or receptionist role is preferred.
• Strong written and verbal communication skills.
• Ability to interpret written, oral, and diagrammatic instructions.
• Basic mathematical skills for handling percentages, ratios, and simple calculations.

Required skills

• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Experience with a multiline telephone system.

What we offer

• Opportunity to work in a supportive, patient‑focused environment.
• Regular office hours with minimal travel.