Receptionist

About the role

The Receptionist will be the first point of contact for visitors, customers, contractors and suppliers at our Johannesburg office. You will ensure a professional, clean and welcoming environment while supporting operational and facilities teams.

Key responsibilities

• Welcome and assist all visitors, manage registrations, access requests and host notifications.
• Coordinate visitor access with NOC and Operations, maintain accurate records and support site tours.
• Prepare meeting rooms, provide refreshments and ensure customers are attended to promptly.
• Inspect reception, meeting rooms, kitchens and other customer‑facing areas, report and follow up on housekeeping, maintenance or safety issues.
• Process administrative documentation, manage courier services, stationery, refreshments and hospitality stock.
• Support Quality Management processes, including ISO 9001 and ISO 27001 compliance, internal audits and corrective actions.

Required profile

• Previous experience in a front‑office, reception or customer‑service role.
• Familiarity with security procedures and visitor management in a corporate environment.
• Ability to maintain a tidy, professional workspace and coordinate with facilities and operations teams.

Required skills

• Knowledge of ISO 9001 quality‑management standards.
• Knowledge of ISO 27001 information‑security standards.