Oncology Receptionist

About the role

Medical Resources Group is recruiting on behalf of a specialised oncology practice for a full-time Oncology Receptionist in Pretoria East, Gauteng. The successful candidate manages the day-to-day reception and administrative functions of the practice, assists patients with enquiries and bookings, coordinates appointments and treatment schedules, and provides general administrative and personal assistant support. The role requires previous medical administration experience and the ability to interact with patients professionally, empathetically and confidentially.

Key responsibilities

• Manage the day-to-day reception and administrative functions of the practice and keep the reception area professional and organised.
• Welcome patients, answer telephone calls and direct enquiries appropriately.
• Schedule, confirm and coordinate patient appointments and treatment schedules with the clinical team.
• Assist patients with medical aid enquiries and authorisations.
• Capture and maintain accurate patient information and records, manage patient documentation and filing, and handle correspondence.
• Provide general administrative and personal assistant support and support the clinical team.
• Maintain confidentiality when handling patient information.

Required profile

• At least 2 years' experience in a medical or professional front-desk environment; previous experience in a medical setting is essential.
• Experience with patient bookings, appointments and medical aid authorisations.
• Valid driver's licence and own reliable transport.
• Compassionate, patient-focused approach and attention to detail.

Required skills

• High level of computer literacy and proficiency in medical administration software.
• Excellent verbal and written communication and telephone etiquette.
• Strong organisational, administrative and time-management skills, able to multitask and work independently.

Remuneration is market-related, based on experience and suitability for the role. To apply, submit your CV by email with the subject line "Oncology Receptionist"; if no feedback is received within two weeks, the application should be considered unsuccessful.