Night Auditor

About the role

Radisson Hotel Cape Town Foreshore is looking for a Night Auditor to join its front office team overnight. The role goes beyond check-in and check-out: it covers the whole guest journey during night hours, with a focus on guest satisfaction, security and accurate financial reconciliation.

Key responsibilities

• Perform the night audit by reconciling daily financial transactions, including room revenue, cash handling and credit card payments.
• Prepare and distribute daily reports such as revenue summaries, occupancy reports and financial statements.
• Respond promptly to guest inquiries, requests and complaints during overnight hours.
• Work proactively with the team to keep the front office running smoothly and guests satisfied.

Required profile

• Flexibility and a positive attitude.
• An eye for detail and ability to solve problems creatively.
• Strong verbal communication skills and ability to work as part of a team.
• Experience in a similar position is beneficial but not essential.

Required skills

• Experience with the EMMA system is advantageous.
• Night audit experience is advantageous.

What we offer

• Career development and investment in employee growth.
• Inclusive workplace with Employee Resource Groups.
• Global and local perks, including special hotel rates for staff and their loved ones.