Junior Retail Advisor

About the role

Burnt Studios is seeking an energetic Junior Retail Advisor to join its team at Mall of Africa. You will be the face of the brand, delivering exceptional customer experiences and supporting the store’s overall performance in a fast‑paced, premium retail environment.

Key responsibilities

• Provide outstanding customer service and create memorable shopping experiences.
• Drive sales by confidently assisting customers and recommending suitable products.
• Maintain high standards of store presentation, cleanliness, and organization.
• Assist with stock replenishment and general store operations.
• Process customer transactions accurately and efficiently.
• Collaborate with team members to achieve daily and monthly store goals.
• Uphold Burnt Studios brand standards and maintain a professional appearance.

Required profile

• Previous retail experience with a strong passion for customer service.
• Punctual, reliable, and possessing a solid work ethic.
• Confident communicator who enjoys engaging with customers.
• Solution‑oriented and positive when facing challenges.
• Adaptable and efficient during busy trading periods.
• Team player motivated to contribute to a high‑performing store environment.

Required skills