Junior Internal Sales Clerk

About the role

We are looking for a responsible individual to carry out internal sales activities. In this position you will be responsible for driving sales while ensuring customer satisfaction.

Key responsibilities

• Answer incoming customer calls on Ocular.
• Answer incoming emails on Ocular.
• Process customer quotations.
• Process customer purchase orders.
• Address customer queries.
• Address walk‑in customers.
• Communicate with the accounts department regarding customer account queries.
• Communicate with dispatch regarding special delivery requests.
• Communicate with embroidery regarding branded orders.
• Communicate with the buying department regarding special buy‑out orders.
• Ensure all quotes and purchase orders are processed within specified times.
• Ensure all relevant paperwork is submitted.

Required profile

• Grade 12 qualification.
• 2–3 years of internal sales experience.
• Self‑motivated and well‑presented.
• Intelligent and committed.
• Team player who works well with others.
• Able to work under pressure and goal‑driven.
• Excellent verbal and written communication skills.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Syspro ERP system