Executive Assistant – Corporate Operations

About the role

Ambitious and dynamic CA(SA) ready to pivot from the audit industry into an exciting role within a rapidly growing corporate environment. Reporting directly to the Chief Operating Officer, this position is for a detail‑oriented, proactive professional who wants to shape and optimise business operations.

Key responsibilities

• Data modelling and review.
• Operational reporting and performance evaluation.
• Systems and process reviews: audit findings, propose optimisations, implement change‑management framework.
• Perform ad‑hoc requests across various operational areas.
• Marketing exposure: lead acquisition and analysis, digital performance management, risk cohort segmentation.
• Sales exposure: productivity analysis, resource utilisation optimisation, database segmentation.
• Collections & retentions: evaluate lost clients, review systems for core retention issues, assess risk‑management framework.
• Claims exposure: data correlation modelling, optimise turnaround time, cost allocation review, correspondence audit, vehicle assessment audit, gap analysis.
• IT, data science & system development: resource management and allocation to priority projects.
• Finance exposure: cost‑centre management, budget allocation and spend monitoring.
• Client service: improve engagement, automate communication, drive self‑service portals, ensure inter‑departmental alignment, monitor regulatory compliance.