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This job expired on 23/07/2026. It no longer accepts applications.
Director of Revenue & Reservations
Staff Connection - Hospitality Recruitment and Executive Search · Le Cap
Job description
About the role
The Director of Revenue & Reservations will lead the reservations, revenue management and DMC booking operations for a portfolio of lodges, camps and safari experiences across the Western Cape and broader African region. Reporting directly to the Executive Committee, this senior leader will align commercial strategy with operational execution to maximise guest satisfaction and financial performance.
Key responsibilities
- Oversee end‑to‑end guest booking journey from enquiry to travel completion.
- Develop and implement revenue and yield management strategies for all properties.
- Optimize reservation systems and processes to improve efficiency.
- Coordinate multi‑location teams in Cape Town and across Africa, ensuring consistent service standards.
- Travel extensively throughout Africa to support operations and drive commercial performance.
Required profile
- South African citizenship.
- Hospitality Management Diploma or equivalent.
- Minimum 10 years experience in a 5‑star hotel or high‑end travel environment.
- At least 5 years in senior management roles.
- Strong commercial and financial acumen.
Required skills
- Proficiency with Property Management System (PMS) platforms.
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Staff Connection - Hospitality Recruitment and Executive Search
Le Cap