Client Relationship Coordinator
Futura SA · Bellville
Job description
About the role
We are looking for an experienced, client‑focused professional to join our Employee Benefits team. The role involves managing relationships with employers, intermediaries, service providers and fund stakeholders while ensuring high‑quality service delivery and timely resolution of queries.
Key responsibilities
- Manage relationships with employers, intermediaries, service providers and fund stakeholders.
- Coordinate client meetings and ensure service level agreements are met.
- Oversee reporting, workflow processes and data accuracy.
- Support implementation of new business initiatives and special projects within the employee benefits environment.
- Ensure compliance with regulatory requirements related to pension fund administration.
Required profile
- Minimum of 5 years experience in Employee Benefits Administration.
- Strong relationship management, communication and presentation abilities.
- Solid understanding of the employee benefits industry and pension fund administration.
- Knowledge of relevant regulatory requirements.
- NQF Level 5 Finance/Wealth qualification (beneficial).
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Futura SA
Bellville