Cargo Controller (Vessel and Gates) - AGL Terminals

About the role

AGL Terminals Cape Town is looking for a Cargo Controller (Vessel and Gates) to manage cargo operations at the terminal. The role covers vessel operations and gate management, ensuring smooth cargo handling, scheduling, tracking and coordination between shipping lines, port authorities, transporters and internal and external teams, while keeping safety, compliance and efficiency high.

Key responsibilities

• Vessel operations: oversee loading, unloading and securing of cargo, prepare cargo manifests and documentation, monitor vessel schedules with shipping lines, supervise berth allocation and keep the Terminal Operating System (TOS) up to date
• Gate operations: process inbound and outbound trucks and cargo efficiently, handle delivery orders and shipping instructions, manage gate traffic flow and ensure safety and security compliance
• Cargo tracking and reporting: track cargo in real time, maintain cargo records, report on vessel and gate operations and stock levels, and work with operations, customer service and logistics teams
• Vessel planning: book and pre-advertise container lists to the shipping line on NAVIS, correct incorrect container numbers, meet vessels on arrival and provide loading documents and crane sequences, and advise the vessel planner of changes from the Chief Mate
• Yard planning: develop and implement yard strategy with vessel planning, fine-tune the TOS to match yard strategy and run yard checks so containers match NAVIS
• Safety and compliance: enforce PPE and safe work practices, ensure customs and port authority compliance, and report incidents and hazards
• Stakeholder coordination: act as contact point for terminal operations, shipping lines, truckers and port authorities, and liaise with customs, transport companies and warehouse teams
• Process improvement: identify ways to reduce delays and improve throughput and service delivery

Required profile

• Diploma or degree in Industrial Engineering or a similar engineering field
• 2-4 years of experience in an operational environment
• Experience in a terminal or shipping environment is an advantage
• Knowledge of port operations, cargo operations, vessel and gate management and terminal procedures is an advantage
• Able to multitask and prioritise in a fast-paced environment