Candidate Experience & Interview Process Manager

About the role

We are looking for a highly organised and personable professional to own the interview process for our recruitment operation that serves UK‑based employers. You will ensure a smooth, professional and engaging experience for candidates and hiring managers from the first interview stage through to onboarding.

Key responsibilities

• Manage the end‑to‑end interview journey for candidates once they enter the pipeline.
• Act as the primary point of contact for candidates, providing clear communication on timelines, feedback and next steps.
• Coordinate interview scheduling across multiple stages and keep hiring managers informed.
• Conduct initial screening calls when required and maintain accurate candidate records.
• Oversee onboarding for successful candidates, handling documentation, introductions and early‑stage communication.
• Liaise with recruitment teams to ensure efficient interview progression and collect feedback.
• Identify and propose improvements to the candidate experience and interview process.

Required profile

• Previous experience in recruitment coordination, candidate management, HR administration, talent operations or onboarding support.
• Strong organisational and administrative abilities with a keen eye for detail.
• Excellent written and verbal communication skills.
• Highly personable with proven relationship‑building capabilities.
• Ability to manage multiple interview processes simultaneously.

Required skills