Branch Manager - Gauteng Region

About the role

We are seeking a Branch Manager for the Gauteng Region to lead our Distribution Business Unit. The role focuses on operational excellence, financial performance, and customer satisfaction across multiple branches.

Key responsibilities

• Drive operational excellence across multiple branches by overseeing daily activities and aligning operations with business goals.
• Deliver strong financial results by managing profit and loss, monitoring key metrics, and achieving the Annual Operating Plan.
• Enable branch success by leading and supporting Branch Managers, ensuring clear direction, accountability, and high performance.
• Strengthen market position by analysing market trends, identifying growth opportunities, and executing sales and marketing strategies.
• Build and maintain strategic relationships with customers and partners to enhance loyalty and expand business opportunities.
• Champion a customer‑centric culture by improving satisfaction scores and ensuring high‑quality service delivery.
• Improve operational efficiency by monitoring service metrics, resolving recurring issues, and optimising repair cycle times.
• Foster a high‑performing and inclusive workplace by developing, motivating, and retaining talent while ensuring compliance with health, safety, environmental, and corporate responsibility standards.

Required profile

• College, university or equivalent degree in Business Administration, Engineering or a related field.
• Six Sigma Green Belt certification or Sponsor certification.
• Significant managerial and budgetary experience, preferably in mining or maintenance production.
• Experience managing critical equipment failure scenarios and delivering against service level agreements.
• Proven track record of improving equipment uptime and availability across large fleets or multiple customer sites.
• Working knowledge of key reliability KPIs.

Required skills

• Six Sigma Green Belt
• Sponsor certification
• Knowledge of reliability KPIs