Ambassador - Molecular Diagnostics, Western Cape

About the role

Abbott's Molecular Diagnostics division is looking for an Ambassador to join its team in the Western Cape, South Africa. As the primary commercial representative, the role drives revenue growth, expands the molecular diagnostics business and strengthens strategic customer relationships across the Western Cape and designated neighbouring markets. It involves delivering customer success, managing distributor partnerships and accelerating sustainable business growth.

Key responsibilities

• Drive territory revenue growth and achieve sales, profitability and market share objectives.
• Identify, develop and secure new business opportunities in public and private healthcare.
• Develop and execute territory business plans and support tender opportunities, contract negotiations, renewals and commercial agreements.
• Build and maintain relationships with laboratories, clinicians, procurement teams and key decision-makers, acting as a trusted advisor through account management and business reviews.
• Manage distributor partnerships, joint business plans and performance reviews.
• Deliver customer onboarding, product education and first-line commercial and technical support.
• Drive menu expansion, reagent utilisation and customer retention.
• Collaborate with Marketing, Applications, Service, Finance and Logistics.

Required profile

• Bachelor's degree in biomedical science, Medical Technology, Life Sciences or a related scientific discipline.
• At least 5 years' experience in diagnostics, molecular diagnostics, medical devices, laboratory medicine or a related healthcare field.
• 1-2 years' proven track record of achieving commercial and sales targets.
• Experience managing distributors and channel partners.
• Strong understanding of public and private healthcare markets and proven ability to build strategic customer relationships.
• Excellent communication, presentation, relationship-building and negotiation skills, with strong solution-selling and business development capabilities.
• Commercial or business qualification is advantageous.
• Valid driver's licence and willingness to travel extensively within the Western Cape and neighbouring countries (about 75% of the time).

Required skills

• CRM systems and sales analytics
• Solution selling and business development