Aftersales Admin Clerk

About the role

Halfway Geely Kokstad is looking for a well-organised, detail-oriented Aftersales Admin Clerk to support its Aftersales Department. The role covers service and parts administration, invoicing, record-keeping and customer queries so the department runs smoothly.

Key responsibilities

• Provide administrative support to the Aftersales Department.
• Capture and process service and parts invoices accurately.
• Assist with job card administration and make sure supporting documentation is complete.
• Maintain accurate records of customer details, vehicle information and service history.
• Assist with warranty claims and related documentation where required.
• Follow up on outstanding invoices, purchase orders and other departmental paperwork.
• Assist with service bookings and customer enquiries when required.
• Keep documents correctly filed and easily accessible.
• Liaise with the Service, Parts and Accounts departments to resolve administrative queries.
• Ensure compliance with dealership procedures and administrative standards.

Required profile

• Grade 12 or equivalent.
• A valid driver's licence.
• Previous administrative experience, preferably in a motor dealership; experience with invoicing, job cards or service administration is an advantage.
• Reliable, friendly, with excellent verbal and written communication skills.
• Willingness to work on Saturdays and public holidays when required by management.

Required skills

• Computer literacy, particularly Microsoft Office.
• Good numerical, data-capturing and organisational skills.