Account Manager (Consulting Focus)

About the role

AI Acquisition is a bootstrapped, multi-entity business that helps founders and operators scale with AI, combining SaaS platforms, consulting and a full sales and delivery engine. It manages thousands of active clients across multiple products and operates globally. This Account Manager role takes over an existing book of established client relationships: clients who know the product and have expectations built on months of experience. The role is described as consulting disguised as account management: keeping clients progressing, retained and expanding.

Key responsibilities

• Audit the inherited client book, understand each account's real status and earn trust through competence
• Keep clients progressing and retained, and identify upsell opportunities
• Hold regular check-ins, growth workshops and strategic conversations with business owners
• Advise clients on offer framing, lead generation, sales process, prospecting, closing and fulfillment
• Spot retention risks early, re-engage quiet clients and resolve issues without escalation
• Coordinate with onboarding, deliverables and office hours teams, and document every interaction and decision

Required profile

• Native or near-native English fluency; daily video calls with clients
• Direct experience as a CSM, account manager or business consultant who actually advised clients on how to start, grow or scale a business
• Experience managing a client portfolio where retention and expansion were your responsibility
• Comfortable with difficult conversations and giving honest feedback
• Quick learner who can become credible in front of clients within weeks

Required skills

• Understanding of lead generation, sales funnels, cold email and LinkedIn outreach
• Comfort with AI tools

The role is remote-first, runs as an independent contractor engagement (invoice-based, permanent structure) and expects 50 to 60 hours a week.