Visual Merchandising Manager

About the role

A full-time Visual Merchandising Manager is sought to lead the visual presentation of retail spaces, ensuring a cohesive brand image and an engaging customer experience. The role works with Marketing, Operations and Merchandise teams to design displays that drive foot traffic and brand consistency while maximising sales.

Key responsibilities

• Keep the strategy aligned with the brand and sub-brand vision for each department, with consistent product presentation in-store and across marketing channels
• Align Merchandise and Marketing seasonal calendars so campaigns are executed on time and all elements arrive in stores on schedule
• Plan photo and video shoots and manage seasonal signage, including promotional, markdown, lifestyle, departmental and window signage
• Negotiate pricing for fixtures, fittings, design elements and signage with suppliers and manage signage distribution to stores
• Maintain efficient VM collateral and support field Operations teams with VM strategies and store experience
• Plan and run seasonal VM plans: store navigation, seasonal training videos, merchandising guides, window design plans, VM guides for campaigns such as Black Friday and High Summer, and training sessions led with the merchandise team
• Work with store designers on layouts, fixtures and visuals, lead store openings, benchmark against competitors and source display materials cost-effectively
• Manage annual and seasonal budgets and report regularly on execution across the country

Required profile

• Minimum 5 years' experience in a managerial role leading teams
• 5+ years of visual merchandising and design experience (clothing retail preferred)
• Experience negotiating and managing suppliers, and head office experience across departments and teams
• Proven experience owning and managing a capex and opex budget
• Flexibility to travel to store locations; qualification in a related field is beneficial

Required skills

• Visual merchandising software such as Adobe Illustrator, Photoshop, Mockshop and InDesign
• Budget management