Internal Account Manager - ICT Distribution

About the role

First Distribution is looking for an Internal Account Manager in Durban to maintain and grow its sales and account management business. The role covers selling hardware into the FD DC MSP Reseller database, including Dell CSG products and other product lines, and supporting external account managers in driving revenue through partner channels. It is a permanent position based in the office, with working hours from 08:00 to 17:00.

Key responsibilities

• Sell hardware into the reseller database and drive revenue targets with Dell CSG and ISG partners
• Develop reseller business and marketing strategy to expand the FD CSG portfolio in existing and new accounts
• Keep sales certifications current and attend vendor conferences and brand discussions
• Hold bi-weekly business reviews and weekly pipeline reviews with the sales manager, reporting deal progress and KPIs
• Track partner activity, forecast results and report deviations from sales targets
• Communicate brand updates to resellers and encourage their attendance at FD events
• Manage reseller expectations by coordinating with operations, brand and pre-sales teams
• Attend internal training and vendor training to become fully self-sufficient in product sales

Required profile

• Matric
• 1-3 years of internal sales or internal account management experience in the ICT distribution industry
• Proven account management or other relevant experience
• Fluent English, written and spoken
• Own reliable transport and a valid driver's licence

Required skills

• Communication, presentation and influence skills at all levels of the organisation
• Relationship management, initiative and calmness under pressure
• Excellent time management