New Vehicle Sales Manager - Kia Dealer, Durban

About the role

Motus Corporation is recruiting a New Vehicle Sales Manager for a Kia dealer in Durban. The manager leads the new cars sales teams, maximises sales and profitability to meet dealer sales targets and forecasts, and ensures customer satisfaction and retention through the sales process.

Key responsibilities

• Meet sales targets and maximise sales and profitability through customer satisfaction and retention.
• Develop the sales organisation needed to meet sales and profitability objectives.
• Keep vehicle stock on premises at optimum levels and within company policy.
• Control costs within the department's budget and keep direct and indirect costs within company limits.
• Review pricing policies, discounts and trade-in deals to protect dealership profitability.
• Monitor the sales department's financial performance weekly.
• Ensure customer complaints are handled promptly and effectively, and that vehicles are delivered to OEM quality and safety standards.
• Ensure customer satisfaction targets are met and that sales executives receive new model launch training.
• Set staffing levels and training needs, monitor floorplan activities and maximise sales of back-end products.

Required profile

• Minimum 5 years of vehicle sales experience in the motor vehicle industry; new car sales experience is essential.
• Track record of accurate vehicle valuations and pricing setting and adjustment.
• Prior sales management experience leading and motivating a sales team is preferred.
• Previous successful sales track record; prior experience with Renault, MG or similar brands is highly desired.
• Knowledge of OEM target management and variable margin programmes is an advantage.
• Senior Certificate (Grade 12); a tertiary qualification NQF6+ in sales, marketing or business management is an added advantage.
• Valid, unendorsed driver's licence and safe driving record.

Required skills

• Computer literacy: MS Office and dealer lead management system.
• Knowledge of dealership policies and procedures and the competitive motor industry.
• Business communication, interpersonal and relationship management skills.
• Sales management and marketing skills in the retail automotive context.