Utility Cashier Clerk – Water Billing

About the role

The Utility Cashier Clerk is responsible for receiving daily water payments and providing front‑line service to the public. This role involves handling inquiries, directing visitors and callers, and performing routine clerical tasks related to water billing.

Key responsibilities

• Receive and process daily water payments, both in person and via phone.
• Answer phone calls and greet visitors, determine their needs, and direct them to the appropriate department.
• Perform routine cashiering duties and post payments into the computer system.
• Maintain accurate filing and record‑keeping for billing transactions.
• Assist with general office tasks, including copying, scanning, and operating a 10‑key calculator.
• Carry out additional duties assigned by the supervisor or department head.

Required profile

• High school diploma or GED.
• Minimum two years of office/clerical experience.
• At least two years of cashiering experience.
• Ability to type at least 45 words per minute and strong filing skills.
• Proficiency in both Spanish and English.

Required skills

• Typing speed of 45 wpm.
• Use of a 10‑key calculator.
• Computer proficiency (basic office software).
• Operation of copier and scanner equipment.
• Bilingual communication in Spanish and English.