Shift Leader - Pirate Adventure Golf and Splash Park

About the role

Benguela Cove Lagoon Wine Estate, near Hermanus, runs Pirate Adventure Golf and a Splash Park where families spend their day. The Shift Leader leads the team on the course and splash park for five days a week, from Wednesday to Sunday, setting the tone for the visit. Full training is provided, including wine knowledge.

Key responsibilities

• Lead and brief the team each shift and keep the course and splash park running safely and smoothly
• Welcome families, greet children warmly and answer questions with a smile
• Run children's birthday parties, including setup, hosting and handover to the parents
• Operate the tills accurately and open and close them correctly
• Answer party and general enquiries by email and record every party in the estate events calendar
• In winter, support the restaurant, Tasting Room and Shop teams to the same standard

Required profile

• Hospitality experience, ideally in a restaurant, hotel, leisure or family venue
• Natural way with people and real ease with children
• Friendly, confident personality, strong organisation and attention to detail
• Smart, professional appearance
• Flexible, hands-on attitude and willingness to work wherever the estate needs you
• Availability every Wednesday to Sunday, including weekends and school holidays

Required skills

• Experience with till systems and email
• Full training provided, including wine knowledge

What we offer

• A permanent position on a beautiful working wine estate
• Full training and variety across the year
• A team that takes pride in the guest experience