Service Manager - Guest Experience & Front of House Ops
Campsbayretreat · Cape Town
Job description
About the role
Camps Bay Retreat in Cape Town is seeking a Service Manager to lead guest experience and front‑of‑house operations. The role focuses on maintaining high service standards, efficient restaurant performance, and overall guest satisfaction.
Key responsibilities
- Develop and manage staff schedules to ensure optimal coverage.
- Control operational budgets and monitor financial performance.
- Drive sales initiatives and promotional activities.
- Ensure compliance with health and safety regulations.
- Oversee inventory and stock control.
- Coordinate and execute special events and functions.
- Monitor guest feedback and implement service improvements.
- Collaborate with kitchen and management teams to optimise workflow.
Required profile
- Proven experience in hospitality management.
- Strong leadership abilities and team‑building skills.
- Solid knowledge of restaurant operations and guest experience standards.
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Published 1 week ago
Expires 1 month from now
20 views · 0 interested
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Campsbayretreat
Cape Town