This job is no longer available
This job expired on 11/07/2026. It no longer accepts applications.
Senior Receptionist (Gym Front Desk)
Planet Fitness · Johannesburg
Job description
About the role
The Senior Receptionist will lead the Welcome Desk at Fourways Mall, ensuring every member receives a warm, professional first impression. This role blends front‑desk operations with member engagement and team leadership.
Key responsibilities
- Oversee daily operations of the Welcome Desk, including cash handling and stock control.
- Manage member and staff access, handling overrides and security protocols.
- Assist with club administration tasks and resolve member complaints promptly.
- Conduct group exercise classes when required.
- Train and mentor reception staff to maintain high service standards.
Required profile
- Proven ability to motivate and lead a front‑desk team.
- High level of administrative accuracy and honesty.
- Excellent communication skills across all levels.
- Energetic, shift‑flexible, and reliable transport.
- Previous experience in a front‑desk or welcome‑desk role, preferably in a fitness or hospitality setting.
Required skills
What we offer
- Opportunity to work in a dynamic, member‑focused environment.
- Potential for professional growth within a leading fitness brand.
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Planet Fitness
Johannesburg