Senior Account Manager - IT Reseller Accounts

About the role

First Distribution is hiring a Senior Account Manager in Johannesburg to act as a strategic partner and advocate for its reseller partners. The role focuses on building strong relationships, driving business development and improving the buyer experience across assigned accounts. It is a permanent, office-based position with working hours from 08:00 to 17:00.

Key responsibilities

• Drive gross profit targets through reseller channels and sell the product and solutions portfolio within existing reseller accounts.
• Identify, recruit and onboard new reseller partners, and lead sales strategy and planning sessions with them.
• Conduct regular business review sessions with brand and internal stakeholders and take part in sales and performance reviews.
• Develop and execute partner development plans and account plans, and support onboarding processes.
• Identify, qualify and progress new opportunities, track them accurately in the CRM and report deviations from targets with analysis.
• Maintain targeted profit margins and brand incentives/rebates, and submit weekly activity reports and meeting summaries.
• Work with resellers and brand stakeholders on marketing initiatives, resolve partner queries and escalations, and keep account records up to date.

Required profile

• Matric.
• Experience in mainstream technology distribution (selling to IT resellers).
• 3 to 5 years of IT account management or sales experience in the IT distribution industry.
• Fluent English, both written and spoken; excellent international business language skills.
• Own reliable transport and a valid driver's licence.

Required skills

• Customer relationship management (CRM) system administration.
• Strong communication, relationship and self-management skills, initiative and ability to work calmly under pressure.