Sales Consultant - Value Added Products

About the role

Telesure Investment Holdings (Pty) Ltd, holding company of several South African insurance brands, is hiring a Sales Consultant for Value Added Products in Durban. The role covers inbound or outbound policy sales based on contacts and campaigns, initiating customer relationships and meeting KPIs while building brand growth.

Key responsibilities

• Call allocated customers by telephone to build new relationships or act as first point of contact
• Clarify customer needs, tailor presentations for decision makers and influencers, and explain product options and benefits
• Propose quantities within standard operating systems and policies, and influence the customer to buy
• Prioritise workflow, meet business targets and follow organisational policies and regulatory codes
• Enter call details into the CRM system and schedule callbacks
• Generate leads from existing customers, referrals and positive feedback
• Stay updated on internal policies, regulations and competitor products through online training

Required profile

• Matric / Grade 12 or SAQA accredited equivalent (essential)
• Regulatory exam 5 and 150 STI credits (essential, depending on DOFA date)
• 1 year of call centre sales experience (essential)
• Degree or diploma in business or marketing (advantageous); experience in financial services (advantageous)

Required skills

• Proficiency in any South African language besides English
• MS Office, AS 400, Apollo, IEX and Datanet Dialer
• Avaya telephone system
• Direct sales, action planning and customer and market analysis