Sales Administrator (SAP)

About the role

Fidelity Services Group is looking for a Sales Administrator in Johannesburg to handle the general administrative and SAP work for its Commercial Sales Department. The role covers opening and tracking jobs, managing quotations, producing reports and supporting sales representatives and other administrators.

Key responsibilities

• Open jobs in SAP, remove jobs and change the status of quotes so sales reps can update returned jobs, and re-open jobs after changes are made.
• Populate reports from regional coordinators and consolidate them into one daily report; generate SAP reports for the House Division and run the daily Job Progress Report.
• Check all job files, copy checklists, print confirmation documents and scan documents, then attach them to the job record by SD, CS and contract number.
• Ensure business areas are correct on CS and M & R, open contract numbers for M & R and maintenance jobs, and write jobs into the hand-over book before submitting them to technical staff for signature.
• Attend meetings when invited, including the overdue report meeting every Friday, and print reports for the meeting.
• Ensure new employees sign SAP access forms, submit forms to Finance and follow up on them, and solve SAP queries and errors, escalating unresolved issues to the SAP consultant.
• Manually fix SAP reports for management, resolve issues raised by technical and finance teams, and print or send paperwork for credit controllers who have lost files.
• Complete forms for job cancellations, assist and guide administrators in Midrand, CPT and KZN and sales reps on SAP, train new sales reps on the SAP process, and send material-loading queries to procurement.
• Prepare reports for management meetings and allocate Technical, Sold and Ship To on CS.

Required profile

• Matric / Grade 12 and a relevant qualification.
• Experience level: mid-senior.
• Action-oriented, time management, business acumen, planning and organizing, attention to detail, problem solving, interpersonal skills, confidentiality.

Required skills

• Computer literate with MS Office, advanced Excel and PowerPoint.
• SAP administration.